Who we are
Advisory Board
Six senior operators, researchers, and regulators who hold us to a higher standard. They review our work, challenge our assumptions, and lend their judgment when the stakes are highest.
Overview
An advisory board built for an industry that doesn't tolerate hand-waving
Most consultancies appoint advisors for the logo. Ours work. They sit in on quarterly reviews, weigh in on architecture decisions before we ship to regulated clients, and read every public case study before we publish it. Three of our six advisors hold formal council seats with defined responsibilities.
We chose the composition deliberately. Two operators who have run global operations at scale. Two researchers who have shipped agentic systems in the wild. Two regulators or risk leaders who have set the rules our clients live by. The blend keeps us honest in three different directions at once.
Board composition
6
Senior advisors across operations, research, and regulatory practice
200+
Combined years of operating, research, and regulatory experience
4×
Per-year cadence of formal board reviews on every active engagement
Board members
The people in the room when the hardest calls get made
Dr. Eleanor Whitfield
Former Chief Operating Officer, Globex Financial
Eleanor ran global operations for one of the largest custodial banks in the world, overseeing $11T in assets under administration and a 14,000-person operations organization. She joined our advisory board in 2022 and chairs our Operations Council.
Focus: Banking operations, regulatory transformation
Dr. Rajiv Mehta
AI Researcher & Former Director, DeepMind Applied
Rajiv spent twelve years at the frontier of applied AI research, leading teams that shipped tool-using agents into industrial settings. He advises on our research agenda and reviews every novel agent architecture we ship to production.
Focus: Agent reliability, evaluation methodology
Margaret Sutton
Former Commissioner, U.S. Consumer Financial Protection Bureau
Margaret served two terms as a federal regulator overseeing consumer financial services and led the agency's working group on algorithmic decisioning. She advises our governance practice and reviews any deployment in regulated industries.
Focus: Regulatory compliance, algorithmic accountability
James Hollander
Former CIO, Pemberton Industrial Group
James led a $400M technology transformation across one of North America's largest industrial conglomerates, retiring in 2021 after 28 years. He advises on enterprise integration patterns and brings hard-won lessons on what actually scales.
Focus: Enterprise architecture, change management
Dr. Aisha Banerjee
Professor of Operations Research, Stanford GSB
Aisha's research on stochastic workflow scheduling underpins much of our agent orchestration design. She runs an annual seminar with our engineering team and is a co-author on three of our published case studies.
Focus: Operations research, workflow optimization
Thomas Reinhardt
Former Chief Risk Officer, Allianz North America
Thomas built risk frameworks for one of the largest insurers in the world and helped design the model risk management standards now used across the industry. He chairs our Risk & Governance Council.
Focus: Model risk, insurance operations
"When you've sat on the regulator's side of the table, you can spot a hand-wave from a mile away. This firm doesn't hand-wave."
— Margaret Sutton, Former CFPB Commissioner
How we use the board
Real influence, not ceremonial titles
Every advisor signs an engagement letter committing to a minimum of forty hours per year. Most contribute well above that. Their work shapes the firm in three concrete ways:
Quarterly engagement reviews
Every active client engagement is reviewed quarterly by at least one advisor with relevant industry experience. They review architecture, outcomes against commitments, and risk posture.
Pre-deployment veto
For deployments in regulated industries, an advisor on the Risk & Governance Council must sign off before agents go live. The veto is real and has been exercised three times in the last eighteen months.
Research agenda input
Our research advisors set quarterly priorities for our applied research practice and review every methodology before it makes it into a published case study or framework.
Council structure
Three formal councils for the work that demands it
Operations Council
Chaired by Eleanor Whitfield. Reviews operating model decisions, SLA design, and managed-operations playbooks. Meets monthly.
Risk & Governance Council
Chaired by Thomas Reinhardt. Reviews controls, audit posture, and any deployment touching regulated workflows. Holds the veto.
Research Council
Co-chaired by Dr. Rajiv Mehta and Dr. Aisha Banerjee. Sets research priorities and reviews novel agent architectures.
Annual disclosure
We publish board hours, council activity, and any vetoes exercised in our annual transparency report — available on request.
Want to know which advisor would review your engagement?
Book a discovery call and we'll walk you through the council structure that would apply to your industry.
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